Frequently asked questions
Tickets & events
How do I buy tickets?
Online tickets are coming soon — for now, reserve by phone +370 624 02 031 or email. Members get access 24–48 hours before public sales.
Can I return a ticket?
If you can’t make it, contact us as early as possible — we’ll offer a date change or a refund if more than 48 hours remain before the event.
When do doors open?
Usually an hour before the concert — the exact time is listed with each event. The bar is open.
Lessons
How much do piano lessons cost?
Pricing depends on length and frequency — get in touch and we’ll reply within a day with a time for a first introductory lesson.
Do I need my own instrument?
Not for lessons at the club. For home practice an instrument helps, but a simple digital piano is enough to start.
Do you teach online?
Yes — both in person in Vilnius and online from anywhere in the world.
Kids Music Club
From what age do you accept children?
From 6 months to 6 years — four programmes by age. Parents join classes for children under 3.
How much does the club cost?
€60/month (1×/week) or €90/month (2×/week). Trial class €15, credited toward your first month. Minimum commitment — 3 months.
What if we miss a class?
Missed classes can be made up the same month in another group — arrange it with the teacher.
How big are the groups?
8–10 children — small enough for individual attention, big enough for playing together.
Membership & gift cards
What’s the difference between Silver and Golden?
Silver (€29/yr): 10% discount, sales 24h early. Golden (€59/yr): 15% discount, 48h early, priority seating, a seat upgrade and a members-only evening invitation.
Does a gift card expire?
Vouchers are valid for 12 months from purchase and can be used for any DPL concert.
Getting here
Where do I park?
In the “Europa” Mall underground car park — the lift takes you straight to the 3rd floor.
Is the venue accessible?
Yes — the club is reachable by lift and the space is single-level.